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7 Principles of HELP

When you choose to work with the team at HELP Plumbing, Heating, Cooling, and Drains for your plumbing, drain, heating, cooling, or electric needs, you should know that every technician and support staff member will be working under the guidance of our seven principles.

7 Principles of HELP

 

The 7 Principles of HELP

1.     Improving People’s Lives Through the Services We Provide

First and foremost, members of the HELP team work to make your life better through our services. If a service isn’t going to help a client, why should we be offering it?

2.     Uncompromising Personalized Service

Every project and job is different, and thus the service we provide to each client is subtly different. Instead of cutting corners to complete service the easy way, we make sure you get exactly what you need.

3.     Always Do What Is in the Client’s Best Interest

Members of our team will never try to upsell you on something you don’t need because we place your best interests first. By always meeting your needs and working in your best interests, we make sure that you’re always willing to trust our team.

4.     Exceed Expectations

To simply meet expectations for home service is not the standard for members of the HELP team. We aim to go above and beyond, guaranteeing your complete satisfaction by completing the job the way it should be done.

5.     You Take Action Now

Members of the HELP team are trained to deliver immediate results rather than leave our customers waiting on service. If there’s something we can do immediately, we’ll do it. If not, we’ll take the necessary steps to ensure we can tackle it as soon as possible.

6.     Wow

At HELP, we don’t leave our customers feeling anything less than completely satisfied with our service. Our goal is to “wow” you with the greatest home service experience you’ve ever had.

7.     Win

With HELP, everyone wins — clients, community, team members, and teams. Our HVAC, plumbing, and electrical specialists are taught to succeed in every aspect of the job. There’s no conflict between helping you and helping our teams when we do the job right!

Experience the Principles of HELP for Yourself!

Want to find out what it’s like to work with a team member guided by the 7 Principles of HELP?

Reach out to our team today by dialing 333-HELP or contact us online to schedule home service in the Greater Cincinnati and Northern Kentucky region.

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  • Our trust certified TM Technicians
    EACH Technician receives over 200 hours of training EACH year.
    We have a 100% Satisfaction Guarantee which means you pay NOTHING, NOT EVEN A PENNY, until our work is absolutely complete and you are 100% satisfied.
    We always leave your home cleaner than we found it…Guaranteed!